This is the worst Carl's jr ever. I would never recommend going here ever again. The bathrooms smell horrible. The employes are rude. And the mangment is the worst ever.
(1)
Steve F.
I usually give fast food employees the benefit of the doubt, maybe in part because I've worked in fast food before, but the service at this location is exceptionally bad as far as how long it takes the employees to get me my food when I'm the only one waiting there for anything. I always seem to be standing around for a good 10 minutes while they don't quite do their jobs. I won't go back.
(1)
YouBeatwomen H.
SLOW! Sat in the drive through no cars ahead none behind for 16 minutes. All I ordered was a grilled Santa Fe style chicken sandwich. I rarely go to this location because of the wait. How ever 16 minutes is FAR to long for one sandwich. I live 2-3 minutes from this location and when I got home the bun was all soggy. Seems a bit fast to me for the bun to be all soggy. I will never go there again.
(1)
Flippitti N.
They have great chicken tenders that always taste freshly made. BUT if you go thru the Drive-Thru, always check your order before you leave. The last three times I ordered the 5 piece chicken tenders, my order only had 3. So either somebody doesn't know how to count in there, or it's done deliberately. Whatever the reason, it's absolutely annoying and inconvenient to have to park and walk in just to get the two missing pieces.
(2)
Susan J.
Quick lunch and your coupons are expired, don't worry this Carl's has your back. Many options and salads too.
(4)
Angela G.
I gotta say of all the fast food in cave creek, Carl's jr has been by far the best. Only issue I have is that I ordered 1 double western bacon cheeseburger for $ 4.50 and just a western bacon cheeseburger (only has one patty) for 3.99. Then I ordered 2 medium French fries for 2.50 each. How is it that 2 medium fries are 5.00 and the double western burger is only 4.50. Then, there's only .50 cents more for another patty?? Either way, French fries are wayyyyyy to expensive! 2.50 seriously?? Total was 15.00 for fries and hamburgers. No, sodas. Ridiculous. Hamburgers were great however as always but then we totally also got shorted on the French fries. Like we were there at 7 and they didn't wanna make more so they evenly distributed whatever they had left so I paid 5.00 bucks for basically 1 fry. Wanna come back but feel ripped off.
(3)
Ray C.
It was clean! It's Carls Jr for sake. What do ya want?
(3)
Jim W.
Ok ... so I was on my way over to the Ben Avery shooting range ... and stopped in here for breakfast. I know - I didn't review well before - but I was looking for a bite before heading out into the sun. Couldn't decide what to order - and asked Cody for assistance. Cody was the cashier - and steered me to the (I believe it was) loaded breakfast burrito. The food was great - and I left satisfied. The key to this review, and the reason for the added stars - was Cody. What a helpful, pleasant, professional, hard working guy! I hope the manager/owner of the location is paying him well - he's an asset to the business. I'd hire the guy on the spot - he didn't stop working - the whole time I was there, and couldn't have been more pleasant to customers. Great job Cody!
(4)
Michael G.
The food here is what you would expect... It's fast food. Consistent and ok. However the staff it's almost always an awful experience. Takes forever to order because of the language difficulty and it seems they are always new. Their trying but just not acceptable. Many times you don't get what you wanted and have to go back and straighten it out.
(2)
Cale M.
You have to stand at that counter for what seems like days to get noticed. Once I ordered I thought I'd wash my hands and use the restroom. Big mistake. Feces all over the floor and toilet and even the sinks are filthy and graffiti covered. I left the restroom feeling dirtier than when I went in. Food was decent, but this place should win an award for the nastiest restroom in Phoenix, maybe Arizona! Not a one time experience. This is at least the third trip here when the place is in the same condition. I will not be back again.
(1)
Albert H.
Incredibly slow service and understaffing here. Always have hiring signs inside. Food is not always accurate or hot when served. Shortage of competition in the area, so they stay in business.
(2)
Daisy B.
My dad when to This location today 5/5/2015 around 10am. There was sharp metal pieces inside his burger patty. He ordered a #6. He whent to the hospital cause of it. If you know of anyonE or u when there too n have stomach problems please go to the hospital and make sure you tell them you ate their. Please don't think twice about it. Make sure ur OK.
(1)
Chris H.
I have eaten here 3 times. Twice I had to remind them that they hadn't taken my money after they gave me my food. Once they were out of catsup? These were all in the drive thru.
(2)
Adam W.
I couldn't take another bad visit here again and must write a review. This location is by far the worst in Phoenix. They have consistently messed up my order and it is unacceptable (no mayo, extra pickles, crisscut fries instead of regular, etc). How hard is it to follow simple instructions? There is always new faces so their turn over rate must be high due to poor management, leadership, and quality control. I implore that you do not waste your time or money here.
(1)
Jennifer Y.
This place is under new management, and it has greatly improved. The food and service is top notch. Very clean and friendly employees!
(5)
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Address :31414 N Cave Creek Rd
Cave Creek, AZ, 85331
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : No Drive-Thru : Yes Caters : No
Me M.
This is the worst Carl's jr ever. I would never recommend going here ever again. The bathrooms smell horrible. The employes are rude. And the mangment is the worst ever.
(1)Steve F.
I usually give fast food employees the benefit of the doubt, maybe in part because I've worked in fast food before, but the service at this location is exceptionally bad as far as how long it takes the employees to get me my food when I'm the only one waiting there for anything. I always seem to be standing around for a good 10 minutes while they don't quite do their jobs. I won't go back.
(1)YouBeatwomen H.
SLOW! Sat in the drive through no cars ahead none behind for 16 minutes. All I ordered was a grilled Santa Fe style chicken sandwich. I rarely go to this location because of the wait. How ever 16 minutes is FAR to long for one sandwich. I live 2-3 minutes from this location and when I got home the bun was all soggy. Seems a bit fast to me for the bun to be all soggy. I will never go there again.
(1)Flippitti N.
They have great chicken tenders that always taste freshly made. BUT if you go thru the Drive-Thru, always check your order before you leave. The last three times I ordered the 5 piece chicken tenders, my order only had 3. So either somebody doesn't know how to count in there, or it's done deliberately. Whatever the reason, it's absolutely annoying and inconvenient to have to park and walk in just to get the two missing pieces.
(2)Susan J.
Quick lunch and your coupons are expired, don't worry this Carl's has your back. Many options and salads too.
(4)Angela G.
I gotta say of all the fast food in cave creek, Carl's jr has been by far the best. Only issue I have is that I ordered 1 double western bacon cheeseburger for $ 4.50 and just a western bacon cheeseburger (only has one patty) for 3.99. Then I ordered 2 medium French fries for 2.50 each. How is it that 2 medium fries are 5.00 and the double western burger is only 4.50. Then, there's only .50 cents more for another patty?? Either way, French fries are wayyyyyy to expensive! 2.50 seriously?? Total was 15.00 for fries and hamburgers. No, sodas. Ridiculous. Hamburgers were great however as always but then we totally also got shorted on the French fries. Like we were there at 7 and they didn't wanna make more so they evenly distributed whatever they had left so I paid 5.00 bucks for basically 1 fry. Wanna come back but feel ripped off.
(3)Ray C.
It was clean! It's Carls Jr for sake. What do ya want?
(3)Jim W.
Ok ... so I was on my way over to the Ben Avery shooting range ... and stopped in here for breakfast. I know - I didn't review well before - but I was looking for a bite before heading out into the sun. Couldn't decide what to order - and asked Cody for assistance. Cody was the cashier - and steered me to the (I believe it was) loaded breakfast burrito. The food was great - and I left satisfied. The key to this review, and the reason for the added stars - was Cody. What a helpful, pleasant, professional, hard working guy! I hope the manager/owner of the location is paying him well - he's an asset to the business. I'd hire the guy on the spot - he didn't stop working - the whole time I was there, and couldn't have been more pleasant to customers. Great job Cody!
(4)Michael G.
The food here is what you would expect... It's fast food. Consistent and ok. However the staff it's almost always an awful experience. Takes forever to order because of the language difficulty and it seems they are always new. Their trying but just not acceptable. Many times you don't get what you wanted and have to go back and straighten it out.
(2)Cale M.
You have to stand at that counter for what seems like days to get noticed. Once I ordered I thought I'd wash my hands and use the restroom. Big mistake. Feces all over the floor and toilet and even the sinks are filthy and graffiti covered. I left the restroom feeling dirtier than when I went in. Food was decent, but this place should win an award for the nastiest restroom in Phoenix, maybe Arizona! Not a one time experience. This is at least the third trip here when the place is in the same condition. I will not be back again.
(1)Albert H.
Incredibly slow service and understaffing here. Always have hiring signs inside. Food is not always accurate or hot when served. Shortage of competition in the area, so they stay in business.
(2)Daisy B.
My dad when to This location today 5/5/2015 around 10am. There was sharp metal pieces inside his burger patty. He ordered a #6. He whent to the hospital cause of it. If you know of anyonE or u when there too n have stomach problems please go to the hospital and make sure you tell them you ate their. Please don't think twice about it. Make sure ur OK.
(1)Chris H.
I have eaten here 3 times. Twice I had to remind them that they hadn't taken my money after they gave me my food. Once they were out of catsup? These were all in the drive thru.
(2)Adam W.
I couldn't take another bad visit here again and must write a review. This location is by far the worst in Phoenix. They have consistently messed up my order and it is unacceptable (no mayo, extra pickles, crisscut fries instead of regular, etc). How hard is it to follow simple instructions? There is always new faces so their turn over rate must be high due to poor management, leadership, and quality control. I implore that you do not waste your time or money here.
(1)Jennifer Y.
This place is under new management, and it has greatly improved. The food and service is top notch. Very clean and friendly employees!
(5)